Apple South Africa useless

Absolutely no customer service. Absolutely no assistance with new contracts. Have been trying a month now to apply for a new contract. First in store and then also online... nothing. Still no contract. Every time Apple comes back with a new excuse. The latest one is they want July payslip which I only get 3 weeks after pay day. We started a month back with the most recent payslip and because of the incompetence of the in store people and the online people to assist you that payslip now is to old. They do not care if you also have to work as today is a public holliday and now they expect me to come back the next day with a payslip which I cannot get due to HR pricedures. If yoy are not an Apple client they just refuse to assist. Just no... and points fingers at the cell companies. If they did their job we woyld have known much earlier that we should not come to the Centurion I Store at all. The store manager was called and we had to stand and wait for an hour before he came to talk to us. Manager name Tyhilelo Sidali.