APPLE SOUTH AFRICA

I am so disappointed in the Apple Iphone 12 Pro which I purchased just over a year ago. Elndless problems with it. I eventually found out by Googling it that there is a problem with the Apple 12 Pro - Ear speakerphone not working and numerous other problems - why did Apple not recall these phones and have the problem fixed. Now my phone wont connect to the internet either so its absolutley useless. When I called the IStore I was given mimimum information and because I live 2 and a half hours from any Istore it is impossible to take it in as I need a phone and cant leave it there. I will NEVER buy another Iphone. You would think by the price you pay at least the product and the service would be good. NOT SO!!