Apple Core Service Center *************

Absolutely ********** service, cost me money, feedback un-trustworthy - how do I continue buying Apple products when I cannot trust their technical service center?

I handed in my laptop for a health-check in December of 2021, I was told that everything was fine, it passed all tests. Then about three months ago, audio-in was not being tracked on my laptop, I handed it in making sure the technician available tagged it as urgent as this is a work laptop of mine. We also described the issue in detail.

I was told that the logic board had failed without any further details, I was quoted 12k and said to go ahead. After a month of not having heard much feedback unless I chased for it, my laptop was returned only for me to test and realize that the issue had not been fixed - so how do we trust these tests?

I had to send my laptop in again, it has been roughly two weeks - I am going to pick it up today. Admin, time, money, frustration - how was I compensated for these? In no way at all