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Our electricity was tripping. Apple came and said it was the thermostat. We paid R8000 to change the thermostat. But that wasn't the problem and the electricity kept tripping so a total waste of money. No apology, no refund, no discount. They then said it was something in a completely different part of the building and we must change the circuit breaker. We paid a further R4900 to change the breaker. Still the tripping wasn't fixed. So R13k later and they still hadn't either diagnosed or fixed the problem. Is this ***** or just gross incompetence? We had to get another company to fix the problem after spending 13k for no reason. How can a company just charge you to fix a problem but then don't fix the problem and still expect to be paid. We were totally **********! We paid R13k for absolutely nothing and were still left with the original problem. What a hateful experience!