WB
Warrick B
1 reviews | Active since Sept 2016
10 Jan 2020, 19:22
Worst experience ever experienced
Worst experience ever. Took out a motor warranty and payed it for 7 months, when we had to eventually claim we were told from a list of about 15 items they cover nothing. Not even a R30 globe. Pathetic service. Please watch out for these guys. Dont fall into the trap. The agent (Jerry) even went as far as to laugh at you over the phone.
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Replies (2)
Apex Motor Warranty 's replyOfficial
13 Jan 2020, 10:07Dear Warrick
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards
Apex
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards
Apex
Apex Motor Warranty 's reply13 Jan 2020, 10:07
Official
Dear Warrick
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards
Apex
Thank you for reaching out to us.
Your query has been forwarded to our customer support team for urgent attention and they will be in contact with you shortly to discuss the matter further.
Regards
Apex
Apex Motor Warranty 's replyOfficial
15 Jan 2020, 09:32Dear Warrick,
Thank you for discussing your query with us. As mentioned, the Apex Motor warranty is a short term insurance policy and as such it has stated covered components and benefit amounts. Regrettably, the items claimed for are not covered components and therefore has been rejected as per the terms and conditions of the policy.
We thank you once again for allowing us the opportunity to respond on the matter and we trust that you will find the above to be in order.
Regards
Apex
Thank you for discussing your query with us. As mentioned, the Apex Motor warranty is a short term insurance policy and as such it has stated covered components and benefit amounts. Regrettably, the items claimed for are not covered components and therefore has been rejected as per the terms and conditions of the policy.
We thank you once again for allowing us the opportunity to respond on the matter and we trust that you will find the above to be in order.
Regards
Apex
Apex Motor Warranty 's reply15 Jan 2020, 09:32
Official
Dear Warrick,
Thank you for discussing your query with us. As mentioned, the Apex Motor warranty is a short term insurance policy and as such it has stated covered components and benefit amounts. Regrettably, the items claimed for are not covered components and therefore has been rejected as per the terms and conditions of the policy.
We thank you once again for allowing us the opportunity to respond on the matter and we trust that you will find the above to be in order.
Regards
Apex
Thank you for discussing your query with us. As mentioned, the Apex Motor warranty is a short term insurance policy and as such it has stated covered components and benefit amounts. Regrettably, the items claimed for are not covered components and therefore has been rejected as per the terms and conditions of the policy.
We thank you once again for allowing us the opportunity to respond on the matter and we trust that you will find the above to be in order.
Regards
Apex