1 reviews | Active since Dec 2019
Think twice before committing to Apex.
When something breaks on your vehicle, make sure you have another vehicle before dealing with Apex. At this stage I have repaired all my parts and Labour out of my own pocket, because Apex forces you to leave the vehicle at the repair shop until they eventually get back to you. So what do they think we should do without a vehicle, sit by the repair shop for 3 days until they approve the claim? Bull ****. If something breaks and you take it in for repairs then they should approve it on the spot and pay for the parts as they described in their policy. Or repay me for the parts if I submit the invoice and photos of the broken parts. Why do I have this in anny way, oooh yeh, just for incase my auto box breaks witch will cost me a arm and a leg to fix. That is the only reason. I would not recommend them to anyone.
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you to discuss the matter further.
We extend an apology for any inconveniences that may have been caused to you.
Regards
Apex Team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you to discuss the matter further.
We extend an apology for any inconveniences that may have been caused to you.
Regards
Apex Team
