AE
Adelle E
1 reviews | Active since Feb 2021
16 May 2022, 13:00
Not a warranty!
Purchased a Previously owned Volvo XC60, from dealership, Autohause Angel Milnerton Cape town, was suggested I get vehicle insurance and a extended warranty on vehicle. Which i did from you, car broke down 8 weeks after purchase of car, and you refuse to provide me with the Voice Record / Call log of our conversation, in order to establish why the claim was declined. And saying I was not in actual fact covered ? Ian Milner
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Apex Motor Warranty 's replyOfficial
16 May 2022, 13:36Dear Adelle
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards Apex team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards Apex team
Apex Motor Warranty 's reply16 May 2022, 13:36
Official
Dear Adelle
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards Apex team
Thank you for reaching out to us.
We are sad to hear of your recent experience with us, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further.
Regards Apex team