JS
JACOB S

1 reviews | Active since Dec 2018

20 Jul 2022, 09:27

Broken Crankshaft Help me for expenses

I Jacob Snyers *** get a brake down with my bakkie on the 05/07/2022 on my way to PE. My crankshaft broke I decided to contact my ensurance but can't get hold of them sent email but nothing I decided to bought the crankshaft and the parts what the private mechanical ask me. Made arrangment with a privat mechanical to overall the bakkies engine., Yesterday the ensurance call me tot the first time I told them what was going on and what I had to buy for my bakki repair of my vechile. They told me to go do RMI Workshop now what about the private mechanical who started working on my bakkie and the engine part I Al ready bought I just want a refund on my expenses.The Private mechanical ask me R32400 for the rebuilt of my engine and the installation of it again. My bakkie us stiped now by the mechanical workshop. I only want to be refund for what I had to spend for the repair my bakkie

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Replies (4)
Apex Motor Warranty
Apex Motor Warranty 's reply20 Jul 2022, 11:25
Official
Dear Mr Snyers

Thank you for reaching out to us. 

We are sad to hear of your recent experience, this is certainly not the level of service that we aspire to. The matter has been referred to our Customer support team and they will get in touch with you shortly to discuss the matter further. 

Regards
Apex team 
JS
JACOB S's update20 Jul 2022, 16:01
Reviewer Update
Hi Apex Motor Warranty is there a way that you can help me to we ith these innorme amount to repair my bakkie and I had already bought s new c red ankshaft and other engine parts to overall the engine
JS
JACOB S's update20 Jul 2022, 16:03
Reviewer Update
I only need the insurance if they had contacted me in time after all I'm a policy holder
Apex Motor Warranty
Apex Motor Warranty 's reply20 Jul 2022, 16:29
Official
Dear Mr Snyers

Thank you for reaching out to us. 

We are in receipt of your query. Our customer support team will be in contact with you to assist further.

For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm.

Regards
Apex team