Breakdown on N3

I had a breakdown on 23 January 2021 on a saturday and I called all the numbers provided in the policy document but there was no help all you can hear was the answering machine say they work monday to friday for road assistance refer to your policy document. I ended up arranging for my vehicle to be towed and a friend to fetch me and my family as we were stranded on the N3. The reason we are paying for these policies it’s because we want them to assist us when we need them most but here at Apex they only taking money from us there’s no customer care. I will not recommend Apex to anyone THEIR SERVICE IS VERY BAD I was reading to other people reviews: most people are complaining about your poor service and claims payouts but can’t be saying all these things about you if you doing nothing wrong clearly there’s something wrong with you which you really need to fix