HC
Henk C
1 reviews | Active since Oct 2020
06 Oct 2020, 09:21
Beware
Stay away from this company just got a call from one of their agents when I politely declined to take part in their offer the lady on the other side cut the call. Very rude. When this happens you can bet that this company is fishing for as many suckers as they can reel in and that their offer is not genuine.
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Replies (2)
Apex Motor Warranty 's replyOfficial
06 Oct 2020, 09:45Dear Henk
Thank you for reaching out to us.
We are truly appalled by your experience and we would like to give you the assurance that this is not the level of service we aspire to. We do acknowledge that any apology will not be meaningful without taking the appropriate actions to avoid this in future. Please if you would afford us an opportunity to investigate the matter and we will give you feedback before close of business today. Regards
Apex team
Thank you for reaching out to us.
We are truly appalled by your experience and we would like to give you the assurance that this is not the level of service we aspire to. We do acknowledge that any apology will not be meaningful without taking the appropriate actions to avoid this in future. Please if you would afford us an opportunity to investigate the matter and we will give you feedback before close of business today. Regards
Apex team
Apex Motor Warranty 's reply06 Oct 2020, 09:45
Official
Dear Henk
Thank you for reaching out to us.
We are truly appalled by your experience and we would like to give you the assurance that this is not the level of service we aspire to. We do acknowledge that any apology will not be meaningful without taking the appropriate actions to avoid this in future. Please if you would afford us an opportunity to investigate the matter and we will give you feedback before close of business today. Regards
Apex team
Thank you for reaching out to us.
We are truly appalled by your experience and we would like to give you the assurance that this is not the level of service we aspire to. We do acknowledge that any apology will not be meaningful without taking the appropriate actions to avoid this in future. Please if you would afford us an opportunity to investigate the matter and we will give you feedback before close of business today. Regards
Apex team
Apex Motor Warranty 's replyOfficial
07 Oct 2020, 08:30Dear Henk
Thank you for discussing your query with us.
We once more would like to extend our most sincere apology for the negative experience that you have had with us, we aspire to always ensure that we remain polite and sincere and regrettably this was not upheld during our interaction with you. The staff member will be addressed on their conduct and they will also reminded on the principals of our organization to ensure it will not occur again.
We have at your request also placed your details onto our Do Not Call list and therefore you will no longer receive calls from within our organization.
We sincerely apologize again for the inconvenience and we trust that we have been of assistance to you.
Regards
Apex team
Thank you for discussing your query with us.
We once more would like to extend our most sincere apology for the negative experience that you have had with us, we aspire to always ensure that we remain polite and sincere and regrettably this was not upheld during our interaction with you. The staff member will be addressed on their conduct and they will also reminded on the principals of our organization to ensure it will not occur again.
We have at your request also placed your details onto our Do Not Call list and therefore you will no longer receive calls from within our organization.
We sincerely apologize again for the inconvenience and we trust that we have been of assistance to you.
Regards
Apex team
Apex Motor Warranty 's reply07 Oct 2020, 08:30
Official
Dear Henk
Thank you for discussing your query with us.
We once more would like to extend our most sincere apology for the negative experience that you have had with us, we aspire to always ensure that we remain polite and sincere and regrettably this was not upheld during our interaction with you. The staff member will be addressed on their conduct and they will also reminded on the principals of our organization to ensure it will not occur again.
We have at your request also placed your details onto our Do Not Call list and therefore you will no longer receive calls from within our organization.
We sincerely apologize again for the inconvenience and we trust that we have been of assistance to you.
Regards
Apex team
Thank you for discussing your query with us.
We once more would like to extend our most sincere apology for the negative experience that you have had with us, we aspire to always ensure that we remain polite and sincere and regrettably this was not upheld during our interaction with you. The staff member will be addressed on their conduct and they will also reminded on the principals of our organization to ensure it will not occur again.
We have at your request also placed your details onto our Do Not Call list and therefore you will no longer receive calls from within our organization.
We sincerely apologize again for the inconvenience and we trust that we have been of assistance to you.
Regards
Apex team