JA
Jo-anne Abilecia

1 reviews | Active since Apr 2021

20 Apr 2021, 17:15

Be quick to approve claims

Payouts do take place ,but it takes to long for claim to be approve . I waited almost 3 months for my car to be send to the dealership ,not ayoba i do not know if or is the admin of the dealership or the claim department of apex warranty

0
Replies (1)
Apex Motor Warranty
Apex Motor Warranty 's reply21 Apr 2021, 09:08
Official
Dear  Jo-anne Abilecia

We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. The matter has been escalated to our customer support team please expect a call.

We value our customers’ opinions and would like to thank you for bringing this to our attention.

Regards
Apex Team