Bad Service

Let's start with stating that being a telesales person is most probably one of the unappreciated jobs there is.

I don't strive in complaining, but however, in this case, I simply Connot ignore the experience I had with the telesales lady (Can't remember her name) that had called me regarding taking out a motor warranty this morning.

She explained the warranty to me as I had made time to listen to her (not giving the option if I wanted to or not). After she had explained all to me, I had stated that I am fine without the Warranty as I rarely drive my vehicle as it is. I am not in a position where I can spend extra money a month.

She had rep**** with:” Even if you don't drive your car often that does not mean you don't need a warranty.” (In my simple word). I had explained that I don’t mean or want to be rude, but I really don't want the Warranty. Not even finishing my conversation with her she dropped the phone in my ear.

Before the conversation started, she explained that All called are being recorded. I am truly unhappy with this lady in the way she had treated me as I took time to listen to her in my busiest time. If all is recorded, I would like you to go back and track who had called me and train up this lady as I am also a human, and the way she treated me for not wanting, needed, and is unable to afford the Plan is unacceptable and she should be trained to work with any sort of customer.