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Brown
1 reviews | Active since Aug 2021
14 Sept 2022, 11:39
Awful experience
I am really disgusted by the service I am receiving. I have called and called ,AND GET AUTOMATED RESPONSE MESSAGE CONGESTED what kind of business is this . I have sent 6 mails to their claims Monday 5th September and till today 14th September ,I haven't receive any response ,ticket number 383945,only positive thing is the automated message that consultants will call me. worst experience ever from an insurance company .
Helpful (0)
Replies (3)0
Replies (3)
Apex Motor Warranty 's replyOfficial
14 Sept 2022, 14:36Dear Brown, Thank you for reaching out to us. We apologize for your recent experience with us, this is certainly not the level of service that we aspire to. Our customer support team has reached out to you, we confirm that you have been assisted with your claim query. You have acknowledged that you are happy with the service received. For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm. Regards, Apex Team
Apex Motor Warranty 's reply14 Sept 2022, 14:36
Official
Dear Brown, Thank you for reaching out to us. We apologize for your recent experience with us, this is certainly not the level of service that we aspire to. Our customer support team has reached out to you, we confirm that you have been assisted with your claim query. You have acknowledged that you are happy with the service received. For any additional assistance please contact Talksure on ***Monday to Friday 8:00am to 5:00pm. Regards, Apex Team
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Brown's updateReviewer Update
15 Sept 2022, 15:41Thank you ,Luyanda Mbanjwa and Remona Naicker I appreciate your prompt response to my awful experience .
I am satisfied with the assistance received .
I am satisfied with the assistance received .
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Brown's update15 Sept 2022, 15:41
Reviewer Update
Thank you ,Luyanda Mbanjwa and Remona Naicker I appreciate your prompt response to my awful experience .
I am satisfied with the assistance received .
I am satisfied with the assistance received .
Apex Motor Warranty 's replyOfficial
15 Sept 2022, 16:17Dear Brown, We just like to thank you for taking the time to write this review about our service. Every bit of feedback like this does so much to help us out! We are very grateful for customers like you and hope you stick with us for years to come!
Regards, Apex Team
Regards, Apex Team
Apex Motor Warranty 's reply15 Sept 2022, 16:17
Official
Dear Brown, We just like to thank you for taking the time to write this review about our service. Every bit of feedback like this does so much to help us out! We are very grateful for customers like you and hope you stick with us for years to come!
Regards, Apex Team
Regards, Apex Team