SMKM
S'buda Ma-Lawyer Ka Mvelase
1 reviews | Active since Feb 2021
23 Feb 2021, 13:11
Apex warranty ****
******** AND USELLES WARRANTY, I TOOK A COVER FROM THEM AND WHEN I AVE TO CLAIM THEY TELL ME THEY DONT COVER THE PART. PCV VALVE ON MY CAR WAS WORN OUT ,ITS PART OF THE ENGINE THEY DECLINE MY CLAIM, THEY ARE USELES. EVEN THE BOOTLOCK FAILED THEY CANT PAY. THOT I WILL HAVE PEACE OF MIND WHEN I TOOK THE COVER FROM DEMNIN CASE SOME THING BREAKS. SIES!
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Replies (2)
Apex Motor Warranty 's replyOfficial
24 Feb 2021, 08:54Dear S'buda Ma-Lawyer Ka Mvelase
Thank you for reaching out to us.
We are sad to hear of your recent experience. Our customer support team will reach out to you shortly with feedback on your query.
Regards
Apex team
Thank you for reaching out to us.
We are sad to hear of your recent experience. Our customer support team will reach out to you shortly with feedback on your query.
Regards
Apex team
Apex Motor Warranty 's reply24 Feb 2021, 08:54
Official
Dear S'buda Ma-Lawyer Ka Mvelase
Thank you for reaching out to us.
We are sad to hear of your recent experience. Our customer support team will reach out to you shortly with feedback on your query.
Regards
Apex team
Thank you for reaching out to us.
We are sad to hear of your recent experience. Our customer support team will reach out to you shortly with feedback on your query.
Regards
Apex team
Apex Motor Warranty 's replyOfficial
26 Feb 2021, 10:18Dear S'buda Ma-Lawyer Ka Mvelase
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and explained the functions of the policy further elaborating on a list of covered components and exclusions of your Apex Mechanical Warranty Plan, you may also find this information on your policy schedule which is sent out to each client. We have also communicated with the Insurer and have established that unfortunately a claim hasn’t been logged for this matter.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Regards
Apex team
Apex Motor Warranty 's reply26 Feb 2021, 10:18
Official
Dear S'buda Ma-Lawyer Ka Mvelase
Thank you for allowing us the opportunity to look into this query.
Our customer support team has reached out to you and explained the functions of the policy further elaborating on a list of covered components and exclusions of your Apex Mechanical Warranty Plan, you may also find this information on your policy schedule which is sent out to each client. We have also communicated with the Insurer and have established that unfortunately a claim hasn’t been logged for this matter.
We extend an apology for any inconveniences that may have been caused and are always glad to assist you with any further queries that you may have.
Our contact number is ***and we are available from Monday to Friday between 08h00 to 17h00
Regards
Apex team