TN
TSHEPO N
1 reviews | Active since Jun 2022
08 Jun 2024, 18:10
Apex under MVIA warranty poor service
Greetings This company tells me stories when I have to do claims and consultant is very rude you stay in a call for 1hr with no help after they say my police is cancelled when I have a prove of being paying them.
Regards
Helpful (0)
Replies (7)0
Replies (7)
Apex Motor Warranty 's replyOfficial
14 Jun 2024, 16:22Dear Tshepo,
Thank you for reaching out to us.
We are sad to hear of your recent experience with the benefits on the plan, we are more than willing to assist. The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Thank you for reaching out to us.
We are sad to hear of your recent experience with the benefits on the plan, we are more than willing to assist. The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Apex Motor Warranty 's reply14 Jun 2024, 16:22
Official
Dear Tshepo,
Thank you for reaching out to us.
We are sad to hear of your recent experience with the benefits on the plan, we are more than willing to assist. The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Thank you for reaching out to us.
We are sad to hear of your recent experience with the benefits on the plan, we are more than willing to assist. The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
TN
TSHEPO N's updateReviewer Update
27 Jul 2024, 20:15There was no assistant given even after providing them with proof of payment
TN
TSHEPO N's update27 Jul 2024, 20:15
Reviewer Update
There was no assistant given even after providing them with proof of payment
Apex Motor Warranty 's replyOfficial
31 Jul 2024, 08:19Dear Tshepo,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Apex Motor Warranty 's reply31 Jul 2024, 08:19
Official
Dear Tshepo,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
TN
TSHEPO N's updateReviewer Update
06 Aug 2024, 19:26Am still waiting for their respond they keep on deducting money from my account
TN
TSHEPO N's update06 Aug 2024, 19:26
Reviewer Update
Am still waiting for their respond they keep on deducting money from my account
Apex Motor Warranty 's replyOfficial
13 Aug 2024, 08:43Dear Tshepo,
Thank you for reaching out to us.
We are sorry to hear about your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing excellent customer service and would like to make things right. Please note that we have escalated the matter to the relevant department for further assistance. We have also emailed you the contact details in case you need to follow up.
Regards
Apex Team
Thank you for reaching out to us.
We are sorry to hear about your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing excellent customer service and would like to make things right. Please note that we have escalated the matter to the relevant department for further assistance. We have also emailed you the contact details in case you need to follow up.
Regards
Apex Team
Apex Motor Warranty 's reply13 Aug 2024, 08:43
Official
Dear Tshepo,
Thank you for reaching out to us.
We are sorry to hear about your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing excellent customer service and would like to make things right. Please note that we have escalated the matter to the relevant department for further assistance. We have also emailed you the contact details in case you need to follow up.
Regards
Apex Team
Thank you for reaching out to us.
We are sorry to hear about your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing excellent customer service and would like to make things right. Please note that we have escalated the matter to the relevant department for further assistance. We have also emailed you the contact details in case you need to follow up.
Regards
Apex Team
TN
TSHEPO N's updateReviewer Update
27 Aug 2024, 17:59They ****med me ðŸ˜ðŸ˜ðŸ˜
TN
TSHEPO N's update27 Aug 2024, 17:59
Reviewer Update
They ****med me ðŸ˜ðŸ˜ðŸ˜
Apex Motor Warranty 's replyOfficial
27 Aug 2024, 19:47 Dear Tshepo,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Apex Motor Warranty 's reply27 Aug 2024, 19:47
Official
Dear Tshepo,
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team
Thank you for reaching out to us.
We are sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right The matter will be referred to our Customer support team and they will get in touch with you to discuss the matter further.
Regards
Apex Team