No Delivery

On the 25th of Nov we moved to a new premises. I informed APCAN to remove my system and re - install at new home. The alarm was installed on 01 Dec. I have just found out that the door contacts , panic buttons , \eyes"and outside beams are not working. Since we joined their technical department has been disasterous. You have to get them to come out at least five or six times before a problem is resolved correctly. I refuse to communicate with this company via telephone anymore as every conversation results in broken promises and frustration. A person promised to come to my house on Thursday to ensure all is well. Lets see ..... If the alarm is faulty during the time we are away on Holiday and the alarm does not work I will keep them personally responsible. Lets see if they get it right this time. I will not be intimidated by their Management team as I am paying for a service which I am not receiving. """