CF
Cornelius F
1 reviews | Active since Oct 2013
07 Oct 2022, 13:52
Please respond to enquiries/requests.
This is NOT the same APBCO that I am used to. Very, very poor customer service, and trying their utmost best to ignore/not answer your request. My vehicle is already more than one month at panel beater with no update on what must be done, or when it will be ready. Asked for a "courtesy car" last night (for which I am actually paying a monthly fee) seeing that I urgently need a car this weekend, the request was escalated to Pretoria and landed in a black hole. No response whatsoever from them.
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Replies (3)
Apbco's replyOfficial
10 Oct 2022, 13:57Good day Mr Cornelius F, thank you for your message. We would like to resolve your complaint as quick as possible. In order for us to identify your client details with APBCO please forward us your policy number or your ID number.
Best regards,
Apbco's reply10 Oct 2022, 13:57
Official
Good day Mr Cornelius F, thank you for your message. We would like to resolve your complaint as quick as possible. In order for us to identify your client details with APBCO please forward us your policy number or your ID number.
Best regards,
CF
Cornelius F's updateReviewer Update
10 Oct 2022, 14:11LC234036
CF
Cornelius F's update10 Oct 2022, 14:11
Reviewer Update
LC234036
Apbco's replyOfficial
10 Oct 2022, 14:33Thank you Prof Fourie. I requested your personal APBCO broker Erna Van Heerden to contact you in order to resolve your complaint about our claims department. Please do not hesitate to contact myself or Erna should you wish to do so. Jannie Prinsloo, APBCO Brokers.
Best regards,
Apbco's reply10 Oct 2022, 14:33
Official
Thank you Prof Fourie. I requested your personal APBCO broker Erna Van Heerden to contact you in order to resolve your complaint about our claims department. Please do not hesitate to contact myself or Erna should you wish to do so. Jannie Prinsloo, APBCO Brokers.
Best regards,