Undelivered, ******, Damaged Goods from Anytime Removers

On 23 December 2017 I used the services of Lyan Logistics (anytime removers) to move me from one residence to another.

I paid for 2 loads to be moved.

First load was delivered and I stayed at the delivery site while my **** and son stayed on at the collection site.

Upon the return of the truck for the second load the staff were ride and demanding to my son and **** to the point that the staff refused to collect anything more other than for a couple of boxes back to the delivery site.

They informed my son and **** that they were leaving NOW!!!

My son continued to inform them and attempted to take more boxes to the truck as per my instructions but they insisted that the new house was to small and that I had said my son is not to send anything more to the new premises.

I had contacted the sales consultant I’m regards to this matter and he advised that I should call the owner which I duly did. The owner showed no concern and I made it very clear to him that I now had to purchase new crockery, cutlery, drinking items and pots to be able to cook.

On 24 December 2017 I had to purchase new kitchen ware as none of it short of one pot had been delivered.

I also went to the bank and cancelled the payment.

I did inform the company via email of what I had done and what my expectations are.

After much ado and a final delivery yesterday I am short of 21 boxes and two huge suitcases of clothing for my son and myself amongst other items.

A vast amount of furniture, picture frames and antique furniture is damaged. Photographs of damaged furniture has been sent to the company.

I have been threatened to ‘pay up or else’ do for the sake of the protection of my family I will do so today.