Complaint of Misconduct / Misrepresentation

Complaint of Misconduct / Misrepresentation Inbox Adrie Fernandez <***> 9:55 AM (16 minutes ago) to ***, *** Mr. Anton Rudman, Since we have booked an appointment with you to assist us with a Divorce case on 30-10-2023, you quoted us a price of R 7 000-00, which we transferred into your account in full immediately. We gave you all the documentation that the Sheriff of the Court already tried to serve, as well as everything we have tried to do up to date. Not once did you ever give us feedback, we always had to consistently call you to see what was going on. You gave us some feedback of the Private Investigator you got to try and trace the husband, and from there, only one court appearance in July 2024, where we also attended, the Judge requested adverts to be done in the newspapers. On this you told us that there will be an extra amount that we have to pay for the adverts of R 2 300-00, which was transferred to your account in full on 10-7-2024. It has now been 1 year 4 months and 24 days. With just about no feedback from you, you do not respond to our watzup's, or phone calls. On 18-3-2025 you sent a message via watzup informing us that " Good morning Adrie. I have a problem with Beeld. They no longer publish a newspaper and according to the court order there must be an adverti*****t in Beeld as well. According to their last correspondence to me they are still going to place the adverti*****ts but only in an online format. However, they cannot yet tell me whether the court will accept it. I do not want to finalise the adverti*****t if I do not at least know whether it will be acceptable to the court. I am still working on a plan so that we do not waste money unnecessarily." This is totally unacceptable as Beeld officially stopped their adds October 2024. WHY WAS OUR ADD NOT DONE IMMEDIATELY AFTER THE COURT ASKED FOR IT AS THEN THIS WOULD NOT HAVE BEEN A ISSUE NOW?? Why are you only addressing it now on 18-3-2025?? This is totally unacceptable and clearly as you have received payment in full this case is on your back burner and definitely not getting the proper attention it should. This case should have been dealt with and finalized a long time ago. I have requested that you supply me with a complete copy of the file as well as a full breakdown of what was done which to date you have not supp**** me with. You are now just totally ignoring us and not answering any of our phone calls or watzup messages. This is totally unacceptable. I do not believe that you have done what we have paid upfront for in full. I feel that asking you for a full refund is not out of order at all in order for us to actually employ an Attorney that will attend to this and get it finalized quickly and efficiently. I am requesting a full breakdown and copy of the file to be sent or supp**** to me for the last time as a matter of urgency as well as to when a full refund will be done ? Regards, Adrie Fernandez ***