Unprofessional

<p>I get an email with a telephone number and a claim number telling me to phone urgently.</p> <p> </p> <p>I call the number and speak to simone. </p> <p>I was told that its not for me and the email is directed at another person.</p> <p> </p> <p>I asked inconection with what it is and the lady tells me to ask the person who it was directed at to contact them, which i agreed to.</p> <p> </p> <p>I asked her what her company does and she is so secretive that she doesnt give any info about the company just telling me it ara. I asked if i google the company will i find out what they do as she is not giving me any info.She tells me ja whatever...</p> <p> </p> <p>Then i ask to speak to A supervisor, so she tells me there is none available.</p> <p>Eventually i get put through to a Ziyanda who says she is the supervisor.</p> <p>I asked for an email address as i would like to email a complaint in re the bad attitude of there staff and then i get told you will get it if you tell me who you are.</p> <p> </p> <p>Like really now. Does a person really need this unprofessionalism and attitude from people who work at debt collectors?</p> <p> </p> <p>I needed to have attitude to get anywhere with them which is uncalled for.</p> <p> </p> <p>I hope they get there emails sorted and atleast put the person who the email is addressed to, there details there then atleast a person will know to send the message on.</p> <p>Also not to be so secretive about the company and give information on the company when people request it. It makes the company look *****.</p> <p>And most of all, i really hope they learn customer service, cause they clearly dont have.</p> <p> </p> <p>The staff disgusted me with the way they handled the situation</p>