Train your call centre agents

To whom it may concern. Please can you get your act together. Your business is clearly in need of management. You call centre agents, that's if you actually get through to them after the 3rd time your call has been dropped, clearly don't have the communication or interpersonal s****s to deal with the public on your behalf. I have now had enough of the harassment that this business has inflicted on me. I expect a call back from a senior partner. Regards. ...

Christelle Beylefeld