*********** staff

I’ve called this place numerous times to make payment arrangements for a mobicred account. I managed to speak to someone but when then told that they must go on their Tea Time and that they will assist later. I find that this is unacceptable. I then called five times after that to ask if the payment arrangement is put in place and that I need proof of the arrangement via email or sms. They said I need to wait until they have enough arrangements from other customers first before they can send a bulk sms out to everyone which I’ve never heard off. They also said they don’t send emails stating that arrangements have been made. Why is so difficult for me to pay my account? The staff is on tea or they just drop the call on you. There are people struggling to find work like myself,but *********** people are employed at establishments like this. Disgusting.