Request a statement and settlement account

i request for the last 3 months a statement and a settlement letter<br> till this day 3 months later and after all the promises still no response. now they want to threat me of lawyers <br> and they can't supply me the outstanding amount. how in the world... they want you to pay every month<br> but they don't want you to stop paying.<br> i will not pay one cent more till i received a statement or a settlement letter<br> <br>