Paid up letter, I’m currently on unpaid leave because I need to submit the letter to my employer

call can I have that on email and be specific that the payment is there so I can use that as proof while I’m waiting for your 30days to receive a paid up letter which is also ridiculous to wait f Confirmation tht the payment has reflected as stated on the call can I have that on email and be specific that the payment is there so I can use that as proof while I’m waiting for your 30days to receive a paid up letter which is also ridiculous to wait f Stayed on the call for so long with ARA simply because I wanted them to confirm via email the conversation we had telephonically that the funds have reflected in their account however it will take them 30days to provide me with a paid up letter I just need that in writing

See below email I sent to them

Dear Legal and Collections Teams,

I am writing to formally request written confirmation regarding the payment made towards the above-referenced account.

An immediate payment was successfully processed, and the proof of payment was attached to this email for your records. Furthermore, your collections team confirmed telephonically yesterday, [25/06/2026], that the funds are actively reflecting on your system.

While I understand your internal allocation and drafting process for an official "Paid-Up Letter" can take up to 30 days, I cannot wait a month for basic confirmation when the funds have already been received. This matter is time-sensitive.

Since your team has already verified the funds on your end, please reply to this email with a formal, written statement confirming that:

1. The payment has been received and reflects on your system.

2. The account is considered settled/paid in full.

I require this interim written confirmation immediately so that I may present it to the necessary third parties while your administrative team processes the final paid-up letter.

Please prioritize this request and reply at your earliest convenience today.