Disgusting, Harassment from attorneys of the lowest class

This company does not even deserve this one star. Unprofessional at its least . Customer service is non existent. The lady on the phone had the nerve to tell me "you need to pay your bills", even though it was i that contacted them to make the payment arrangement on my Woolworths account and have been doing so monthly to date. Circumstances had me in a situation but i had notified them and told them how i would be able to pay but nooo they did not want to listen to how i can manage but instead wanted to put me in a bigger situation. I cannot believe that even a reputable company like Woolworths use companies like this. No empathy , respect or peoples s****s at all. I have lodged a call now with the National Credit Regulator because i am sick of the constant harrassment and according to the CPA , you cannot harrass a consumer. If i was hiding from making the payments then by all mean reprimand me , but i have been a loyal customer for Woolworths for a very long time. Someone needs to put this Anthony Richards and Associates in order.