Consultant that won't listen

Today i recieves i phonecall that i need to pay my account with RCS. i explained to the woman Mogie that i was informed by RCS that my installments will be paid by my insurance from April to August and i will only be required to pay at the end of September. THIS WOMAN MOGIE REFUSED TO LISTEN AND DECIDED TO SPEAK OVER MY EXPLANATION!!!!! WORST EARS EVER. PLEASE HIRE SOMEONE THAT CAN USE THEIR EARS BECAUSE ITS NOT MY FAULT YOUR SYSTEMS AREN'T UP TO DATE. RUDE AND PATHETIC.