CONSTANT CALLS THAT ARE BEING CHARGED

I HAD A PENDING ISSUE WITH MY TRUWORTHS ACCOUNT THAT WAS HANDED OVER TO ANTHONY RICHARDS AND ASSOCIATES. THE CALL CENTER PEOPLE STARTED CONTACTING ME IN MARCH OF THIS YEAR AND I IMMEDIATELY MADE AN ARRANGEMENT WITH THEM TO PAY THEM ON A MONTHLY BASIS. AS AGREED I HAVE STUCK TO MY PAYMENT EACH MONTH. THEY HOWEVER STARTED HARASSING ME WITH CALLS EVEN THOUGH I HAD REQUESTED THEM NOT TO CALL ME UNLESS I HAD STRAYED FROM OUR AGREEMENT. IN JUNE I THEN REQUESTED A STATEMENT WHICH THEY DID NOT SENT AND CONTINUED TO BULLY ME WITH CALLS. I THEN DECIDED NOT TO PAY THE MONTHLY INSTALLMENT UNTIL I HAD RECEIVED THE STATEMENT. THE STATEMENT WAS THEN SENT THROUGH IMMEDIATELY AFTER AN AGENT CALLED AND I TOLD HER THAT I WOULD NOT PAY UNTIL RECEIPT OF THE STATEMENT. <br> <br> TO MY ASTONISHMENT I HAVE BEEN CHARGED MORE THAN R500 FOR THE SAME PHONE CALLS THAT I HAD REPEATEDLY SAID I DID NOT WANT AND WAS TOLD WERE PROTOCOL AND COMPULSORY. FURTHER MORE THERE ARE CHARGES AMOUNTING TO MORE THAN R200 FOR ONSITE CONSULTATION THAT ARE FOREIGN TO ME.<br> <br> WHY THE HELL MUST I BE CHARGED FOR PHONE CALLS THAT I HAVE REPEATEDLY SAID I DID NOT WANT AND ARE UNNECESSARY AS I ALWAYS MAKE MY PAYMENTS.<br> THIS IS NONSENSE