Review comments before you do online purchases.

I bought an item from Animal Gear as per their advertised item. I paid for it. I received an email with the confirmation on receiving my order and that it is being processed. Only to receive a call from someone by the name of Scheneve Parkin that the item that I have ordered is not in stock and that it could take months before new stock is expected. Needless to say I canceled my order and requested a refund. I received an email from Scheneve Parkin requesting my banking details from the account I used to do the online purchase so that the refund can be done. This was the last communication I received. No refund, no email response and no calls. I tried phoning them with the numbers that is supp**** only to get an automated voice prompt and then it rings and then the line gets dropped. This happens every time. Non of my emails gets responded to. My experience with this online company is nothing short of dismal and I think I have been ****med based on all the negative reviews I have read with all the same complaints and experience.