NOT to be trusted - stay clear!

I ordered, and paid for a Hoover floor polisher at the beginning of December. After a week I called to hear when delivery would be, because there was no way to track my order on the website. I got through to Garth Holmes (I’m starting to think he’s the only employee because he’s mentioned in a few posts), who said there was no stock and he will get back to me. He did, offering me a replacement of another brand, twice the price. I rep**** that I’d like to be refunded. From then on there was no reply, no way that I could get through via phone - both Joburg and CT numbers cut out, there is no customer care number or email, no tracking address, nothing of any sort. The irony is I did look up reviews before ordering, and on this site there were a few good ones, which make me wonder if Garth posted them himself as a way of duping naive customers like myself. Very, very disappointed and a bit shocked that I walked straight into this.