MG
Marius G
1 reviews | Active since Jan 2016
29 May 2020, 14:54
Couriers have allot of patience
Please note, ordering from Animal Gear you need allot of patience. They did call me about one item that wasn't available(+1). Cool with me, send what you have and credit the shortfall item. The next day the order was dispatched... BUT... The courier have attempted no less than 7 times to pick up the parcel. Couriers arranged by Animal Gear non the less. Grrrr... Ag wat, 7 attempts x R1000 was spend somewhere else including the item with the courier status "parcel failed because Not ready". Hence the couriers rock!
Helpful (0)
Replies (3)0
Replies (3)MG
Marius G's updateReviewer Update
02 Jun 2020, 15:589 failed attempts to collect. Problem, a partial order was surprisingly delivered again. New headache to return the items send by mistake.
MG
Marius G's update02 Jun 2020, 15:58
Reviewer Update
9 failed attempts to collect. Problem, a partial order was surprisingly delivered again. New headache to return the items send by mistake.
MG
Marius G's updateReviewer Update
04 Jun 2020, 15:10Package Finally on its way, order was placed late April... hence patience. I would love to support them again. Afraid it will take forever.
MG
Marius G's update04 Jun 2020, 15:10
Reviewer Update
Package Finally on its way, order was placed late April... hence patience. I would love to support them again. Afraid it will take forever.
Animal Gear's replyOfficial
04 Jun 2020, 15:20We sincerely apologize for your bad experience, this lockdown has been challenging for us, we will do better next time.
Animal Gear's reply04 Jun 2020, 15:20
Official
We sincerely apologize for your bad experience, this lockdown has been challenging for us, we will do better next time.