Bad service vs Online ********

Item: Animal Gear
Rating: 1
Author: john C

On the 20th of September 2020 I placed an online order with Animal Gear 'Animal Gear - AG***2 - Stock Availability' the following day I was contacted by Dan van Heerden and informed that the item I ordered was not in stock and the new stock would have a new price. I asked van Heerden to do a reverse payment. He informed me that payment would be done in 3 to 5 working days. To this date 07 Nov 2020 I am yet to receive any payment. Its a pitty I did not consult hellopeter before I ordered from these amateurs.

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Replies (1)

Animal Gear's replyOfficial

09 Nov 2020, 08:54

Hi John, your refund was processed on 05/11/2020, it will be in your account tomorrow or Wednesday. We apologize for your bad experience with us.

Animal Gear's reply09 Nov 2020, 08:54

Official

Hi John, your refund was processed on 05/11/2020, it will be in your account tomorrow or Wednesday. We apologize for your bad experience with us.