AnimalGear - Pathetic serivce

Item: Animal Gear
Rating: 1
Author: Kobus O

Most pathetic on-line service I have ever experienced. Placed an order on the 2nd of January 2018 and still it has not been delivered. Phones keeps on ringing and they do not respond back on email send to the service department. I would not recommend this to anybody.

I am quite dissapointed

Helpful (0)

Replies (2)

Animal Gear's replyOfficial

01 Jun 2018, 14:08

Hi, thank you for your feedback. Can you perhaps let us have an order number or additional information so that we can follow up for you. Our telephone numbers have changed since January - it can be that you are calling our outdated telephone number. Please visit our site for the up to date telephone numbers.

Regards,

The Animal Gear Team

Animal Gear's reply01 Jun 2018, 14:08

Official

Regards,

The Animal Gear Team

Kobus O's updateReviewer Update

06 Jun 2018, 15:19

A few hours later from posting this on Hello Peter, I received a call from Animal Gear and my item was shipped. I received the item on Monday 4th of June as promised.

Kobus O's update06 Jun 2018, 15:19

Reviewer Update

A few hours later from posting this on Hello Peter, I received a call from Animal Gear and my item was shipped. I received the item on Monday 4th of June as promised.