Animal Gear's Service Sucks!

Shockingly bad service received from Animal Gear Online. Bought a urgent headset for a call centre agent on the 19th of June. Followed up numerous times and its the 13th of July today and still nothing delivered. Multiple false promises from them, every time you phone or email them, they say it will be dispatched in a day or two. We even explained to Animal gear Shop that the agent is losing income due to their delay. Nothing. No feedback, no following up, no delivery... Will NEVER use them again. If you urgently need an item, don't bother using this company.

*Update

After this complaint was posted on Google, and waiting for almost a month for delivery, this company has the audacity to contact me via an email and tell me the item is now suddenly out of stock since I ordered a month ago and they will now refund my account. I now have to wait 3-5 days for the money to reflect back in my account. No suggesting a replacement or other unit, they are happy with the fact that they wasted a month of my agents time. The sales agent waiting for this headset is trying to work from home and has now lost a full months worth of production because I trusted this mickey mouse company to deliver a product they sell. AVOID ANIMAL GEAR!