EC
Eduard C

1 reviews | Active since Aug 2012

05 Nov 2020, 12:50

Animal Gear STINKS!

On 10/2/2020 I ordered and paid for a set of Quick Release sling swivels from Animal Gear. On 25/2/2020 I followed up to find out where my order was Gareth Holmes answered me back stating the specific item was not in stock and offered another make or a refund the other make was not the right thing and on 28/2/2020 I sent them my bank details for a refund. On 12/3/2020 I enquired about my refund on 13/3/2020 Oliver Roberts answered me and told me there was no stock of the other product as well and offered a refund on 14/3/2020 I told him to refund me. On 27/3/2020 I e mailed Oliver and enquired about my refund to date I have never been contacted again. I would like to warn anybody buying stuff on the INTERNET to check who the Holding company is at the bottom of the page if it is ALL NET HOLDINGS run a mile there SERVICE STINKS!!!!!! as I can attest to from several people that had dealings with them.

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Replies (1)
Animal Gear
Animal Gear's reply05 Nov 2020, 14:00
Official
Hi Eduard, We would like to apologize for the poor service that you experienced from Animalgear in the past.. There is a completely new team here that has taken over and strives to provide the best quality service.  Your refund has been processed today and will reflect in your account shortly