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Dominic-M E.

1 reviews | Active since Oct 2017

11 Jan 2019, 10:52

ANIMAL GEAR Online Stores

I paid for some online items, uptil now no correspondence on my cleared payment. I have sent mails asking for when my 5 items will ship, NO RESPONSE. thier phone numbers in Johannesburg and Cape town are ALWAYS ON MACHINE RESPONSE THAT ENDS WITH BLUNT TERMINATION!

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Replies (4)
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Dominic-M E.'s update11 Jan 2019, 16:13
Reviewer Update
Animal Gear has now contacted me and is working on my issues. I will update with a comment if all fails.
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Dominic-M E.'s update15 Jan 2019, 12:41
Reviewer Update
ANIMAL GEAR has SORTED THE ISSUE OUT TO MY SATISFACTION. Unfortunately, I can only comment on this rating as I cannot delete the initial rating. Animal Gear has also emphasized how IMPORTANT it is for one to 1st inquire on availability of stock PRIOR TO PURCHASE. I think this method is very inconvenient for online shopping experience.
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Dominic-M E.'s update15 Jan 2019, 12:41
Reviewer Update
ANIMAL GEAR has SORTED THE ISSUE OUT TO MY SATISFACTION. Unfortunately, I can only comment on this rating as I cannot delete the initial rating. Animal Gear has also emphasized how IMPORTANT it is for one to 1st inquire on availability of stock PRIOR TO PURCHASE. I think this method is very inconvenient for online shopping experience.
Animal Gear
Animal Gear's reply21 Jan 2019, 10:57
Official
Hi Dominic, as discussed you your order was 2 days old before you posted here and we were still processing your order as the funds only cleared the day before your post to Hello Peter. I am pleased to hear all has now been resolved, we trust you will have an excellent bike trip and wish you safe and happy riding!