DB
Debbie B

1 reviews | Active since Nov 2018

13 Dec 2018, 13:21

Animal Gear - no delivery, no response!

no delivery, no response - absolutely ridiculous! phone just gets put down

0
Replies (2)
Animal Gear
Animal Gear's reply13 Dec 2018, 18:11
Official
Hi Debbie, thank you for your feedback and apologies for the delay. We are currently experiencing capacity issues which are affecting our ability to handle all incoming calls, but will never put the phone down, this is our phone system disconnecting. Apologies for this. If I am looking at the correct order it seems you have been in discussion with our colleague who has actioned things for you. Again, please accept our apologies for the inconvenience.
DB
Debbie B's update18 Dec 2018, 09:11
Reviewer Update
thanx, received full refund