CJ
Corne J
1 reviews | Active since Jul 2019
31 Jul 2019, 08:21
Animal Gear: Horrible service
Looong wait times on delivery. Poor customer service with nonchalant Sales Team Lead. No reply to emails sent to them. Had to call them and ask for a refund after waiting four weeks for a product with no delivery date commitment. Buyers beware!
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Animal Gear's replyOfficial
31 Jul 2019, 10:02Hi Corne, thank you for feedback, we take customer service very seriously. I have looked into your order and I can see why you are upset. Please accept our apologies. I have addressed the issue with the responsible team member. The out of stock item has been refunded and the other item delivered.
Animal Gear's reply31 Jul 2019, 10:02
Official
Hi Corne, thank you for feedback, we take customer service very seriously. I have looked into your order and I can see why you are upset. Please accept our apologies. I have addressed the issue with the responsible team member. The out of stock item has been refunded and the other item delivered.