AZ
Ann Z
1 reviews | Active since Dec 2018
06 Dec 2018, 12:36
Animal Gear disaster
I ordered, and paid for, two Suzuki Jimny front seat covers for my car in mid October. I still have not received the goods. I have tried e-mailing them and phoning them. I spoke to a man called Garth a couple of weeks ago and he admitted that they had problems with deliveries and that he would look into the matter. I tried phoning yesterday and today and both offices phones cut out before anyone answers. Can anyone tell me what the problem is with this company. I fear that i have lost my R 3000 and am very angry.
Helpful (0)
Replies (1)0
Replies (1)
Animal Gear's replyOfficial
13 Dec 2018, 16:01Hi Ann, thank you for your feedback, good or negative it is helpful. Apologies for your poor experience. These specific items are made to order and this should have been better communicated to you. These have since been delivered to you and I trust you are happy with your new seat covers. Again our apologies for the experience.
Animal Gear's reply13 Dec 2018, 16:01
Official
Hi Ann, thank you for your feedback, good or negative it is helpful. Apologies for your poor experience. These specific items are made to order and this should have been better communicated to you. These have since been delivered to you and I trust you are happy with your new seat covers. Again our apologies for the experience.