ES
Elwin S
1 reviews | Active since Mar 2017
15 Feb 2021, 20:49
Waiting for over two weeks for an over repair
I reached out to my rental administrator Belinda on 29 January. I followed up on 6 February and again on 10 February and have got no response regarding when this will be resolve. Instead I was copied on internal mails between Belinda, Janine and Mariska. I still have no feedback on when my oven will be repaired and I've been waiting for over 2 weeks with no feedback unless I probe.
Helpful (0)
Replies (3)0
Replies (3)
Angor Property Specialists - Property Management's replyOfficial
17 Feb 2021, 12:37Thank you for the feedback. The matter was forwarded from the ANGOR Rental Department to our preferred maintenance service provider in the normal manner. Unfortunately, the delay was on the selected contractors side.
Angor Property Specialists - Property Management's reply17 Feb 2021, 12:37
Official
Thank you for the feedback. The matter was forwarded from the ANGOR Rental Department to our preferred maintenance service provider in the normal manner. Unfortunately, the delay was on the selected contractors side.
Angor Property Specialists - Property Management's replyOfficial
17 Feb 2021, 12:37We apologise for the delay experienced, this is not the kind of service we expect to receive from our selected contractors.
Angor Property Specialists - Property Management's reply17 Feb 2021, 12:37
Official
We apologise for the delay experienced, this is not the kind of service we expect to receive from our selected contractors.
Angor Property Specialists - Property Management's replyOfficial
17 Feb 2021, 12:37We note that an appointment has been confirmed with both client and contractor for tomorrow between 8 and 9am to assess and quote as per the owner's request.
Angor Property Specialists - Property Management's reply17 Feb 2021, 12:37
Official
We note that an appointment has been confirmed with both client and contractor for tomorrow between 8 and 9am to assess and quote as per the owner's request.