MW
Mike W
1 reviews | Active since Sept 2017
25 Aug 2026, 14:32
Useless company
You people have been extremely frustrating to deal with. Ever since the property management was changed to ANGOR, the levy statements have been delayed almost every single month. Sometimes I only receive the statement on the 28th or 29th, which is completely unacceptable.
I need to provide this statement to my tenant. Why is it so difficult for your company to issue a simple monthly statement on time?
Helpful (0)
Replies (4)0
Replies (4)
Angor Property Specialists - Property Management's replyOfficial
25 Aug 2026, 16:10We apologise for the delay in issuing the most recent statement. This was an exception, and measures have been implemented to fast-track statement production. We are confident that statements will return to the normal distribution schedule.
Angor Property Specialists - Property Management's reply25 Aug 2026, 16:10
Official
We apologise for the delay in issuing the most recent statement. This was an exception, and measures have been implemented to fast-track statement production. We are confident that statements will return to the normal distribution schedule.
MW
Mike W's updateReviewer Update
25 Aug 2026, 16:17Your reply actually proves my point.
You say that “this was an exception,” but you have not even asked me which complex, which unit, or which account I am referring to. So how exactly did you investigate my complaint and conclude that this was an “exception”?
This is NOT an exception. Since ANGOR took over the property management, the levy statements have been late almost every month. On several occasions, I have only received them around the 28th or 29th of the month.
Instead of posting a generic copy-and-paste response on HelloPeter, perhaps someone from ANGOR should actually investigate the complaint, identify the property involved, and explain why the statements are repeatedly being issued so late.
I need these statements in order to bill my tenant. A statement arriving at the end of the month is of very little use to me.
And please remember: ANGOR is being paid by property owners like us to provide this service. We are your paying clients. We are not asking you for a favour. We are paying your company to do a job, and issuing a basic monthly statement on time should be the absolute minimum expected.
Please stop giving generic PR responses and actually address the problem.
MW
Mike W's update25 Aug 2026, 16:17
Reviewer Update
Your reply actually proves my point.
You say that “this was an exception,” but you have not even asked me which complex, which unit, or which account I am referring to. So how exactly did you investigate my complaint and conclude that this was an “exception”?
This is NOT an exception. Since ANGOR took over the property management, the levy statements have been late almost every month. On several occasions, I have only received them around the 28th or 29th of the month.
Instead of posting a generic copy-and-paste response on HelloPeter, perhaps someone from ANGOR should actually investigate the complaint, identify the property involved, and explain why the statements are repeatedly being issued so late.
I need these statements in order to bill my tenant. A statement arriving at the end of the month is of very little use to me.
And please remember: ANGOR is being paid by property owners like us to provide this service. We are your paying clients. We are not asking you for a favour. We are paying your company to do a job, and issuing a basic monthly statement on time should be the absolute minimum expected.
Please stop giving generic PR responses and actually address the problem.
Angor Property Specialists - Property Management's replyOfficial
26 Aug 2026, 08:10We value the privacy of our clients and were able to identify your account and scheme from the particulars shared with us by the review platform in connection with your review. In keeping with our commitment to client confidentiality, we have deliberately not disclosed any property or account-specific details on this public forum. For any further account-specific queries, we recommend that you contact your dedicated Portfolio Specialist directly.
Angor Property Specialists - Property Management's reply26 Aug 2026, 08:10
Official
We value the privacy of our clients and were able to identify your account and scheme from the particulars shared with us by the review platform in connection with your review. In keeping with our commitment to client confidentiality, we have deliberately not disclosed any property or account-specific details on this public forum. For any further account-specific queries, we recommend that you contact your dedicated Portfolio Specialist directly.
MW
Mike W's updateReviewer Update
26 Aug 2026, 09:59You “recommend” that I contact my dedicated Portfolio Specialist directly?
Fine. Then I also have a recommendation for ANGOR:
I recommend that you actually do the job you are being paid to do.
I recommend that you check the statement history before posting another generic response.
I recommend that you find out why the levy statements are repeatedly issued late.
I recommend that your staff communicate with each other instead of expecting paying clients to chase different people inside your company every month.
And most importantly, I recommend that you stop wasting time writing PR responses on HelloPeter and actually fix the problem.
You are being paid by property owners to provide this service. We are your clients. It is not our responsibility to manage your Portfolio Specialists for you.
If ANGOR has already identified my account and scheme, then check the records and answer the actual complaint: why are the statements repeatedly late?
That would be far more useful than your “recommendation.”
Useless company.
MW
Mike W's update26 Aug 2026, 09:59
Reviewer Update
You “recommend” that I contact my dedicated Portfolio Specialist directly?
Fine. Then I also have a recommendation for ANGOR:
I recommend that you actually do the job you are being paid to do.
I recommend that you check the statement history before posting another generic response.
I recommend that you find out why the levy statements are repeatedly issued late.
I recommend that your staff communicate with each other instead of expecting paying clients to chase different people inside your company every month.
And most importantly, I recommend that you stop wasting time writing PR responses on HelloPeter and actually fix the problem.
You are being paid by property owners to provide this service. We are your clients. It is not our responsibility to manage your Portfolio Specialists for you.
If ANGOR has already identified my account and scheme, then check the records and answer the actual complaint: why are the statements repeatedly late?
That would be far more useful than your “recommendation.”
Useless company.