1 reviews | Active since Aug 2020
Unsatisfactory complaint
I got served with a immediate cease of damage warning letter from Angor property management due to a complaint from an owner on ground floor that I'm damaging her garden with chemicals for cleaning my balcony. Without any investigation from Angor property management what the actual truth is and why the old lady complained I had to explain that my previous tenant left pot plants on the balcony and as per the body corporate rules I need to maintain my property if inspected. Potting soil cannot be mopped up by a mop and will require to be washed away. We used a bucket of water and broom to sweep the dirt to the outlet and then the remaining of the water to let it out of the drain pipe. We got accused that we have used using soap, chemicals or other substances for contaminating water causing potential damage to plants and that the cleaning burdens neighboring units. I am contesting the body corporate to investigate matters rather than assume by hearsay between parties as there is a fine line between reality and what the other party communicates to the body corporate. Warning was given to me for damage to common property without any evidence and a simple picture from the complainant to the body corporate would confirm that this is a petty issue from the old lady
As the Managing Agent, our role is to act on the instructions of the Trustees, who's duty it is to ensure compliance with the complex's Conduct Rules and to address concerns regarding common property and neighbourly living. We have consulted the board of Trustees, who instructed us to send the letter and provide the Board’s response below. The warning letter was issued as a precautionary measure to prevent any potential damage to common property. If no damage was occurring, there would be nothing to cease. The letter served as an instruction to halt any actions that might be harmful to common property, along with an explanation of what those actions might entail.
At this stage, no fines have been issued, nor have any damages been charged, as no formal investigation has been conducted. However, it is the Trustees’ responsibility to ensure that the unit owner is made aware of actions that should not take place, thereby preventing potential damage. This approach ultimately serves to protect the owner from possible future charges for repairs, that would otherwise be their responsibility.
As the Managing Agent, our role is to act on the instructions of the Trustees, who's duty it is to ensure compliance with the complex's Conduct Rules and to address concerns regarding common property and neighbourly living. We have consulted the board of Trustees, who instructed us to send the letter and provide the Board’s response below. The warning letter was issued as a precautionary measure to prevent any potential damage to common property. If no damage was occurring, there would be nothing to cease. The letter served as an instruction to halt any actions that might be harmful to common property, along with an explanation of what those actions might entail.
At this stage, no fines have been issued, nor have any damages been charged, as no formal investigation has been conducted. However, it is the Trustees’ responsibility to ensure that the unit owner is made aware of actions that should not take place, thereby preventing potential damage. This approach ultimately serves to protect the owner from possible future charges for repairs, that would otherwise be their responsibility.