TRANSPARENCY & COMPLIANCE CONCERNS WITH ANGOR Property Specialists

As a sectional title owner, I would like to share my experience with Angor Property Specialists, particularly regarding transparency, access to legally mandated documentation, and compliance with sectional title regulations. Based on my interactions, owners seeking a managing agent that proactively follows sectional title law and upholds transparency should carefully reconsider selecting Angor Property Specialists.

CONCERNS ABOUT ANGOR Property Specialists & ACCESS to LEGALLY MANDATED INFORMATION:

Under the Sectional Titles Schemes Management Act (STSMA) and Prescribed Management Rules (PMRs), sectional title owners have the legal right to access financial and governance records related to their scheme. Over several months, I have formally requested the following key documents from Angor Property Specialists, all of which are critical for financial oversight and governance transparency: • Trustees’ meeting minutes • City of Johannesburg electricity statements • Fungi meter readings (including digital spreadsheets detailing usage) • MeetingPal data to verify AGM quorum and trustee election results • Shared electricity charges (methodology and calculation breakdown) • Handover documentation from the previous managing agents to confirm a proper financial take-on was performed • Updated expenditure reports and legal cost breakdowns

Despite these records being fundamental governance documents, Angor Property Specialists has refused to provide them unless explicitly instructed to do so by the trustees, even where the law requires disclosure. This raises serious concerns about whether Angor Property Specialists operates in compliance with sectional title law and promotes transparency for owners.

ANGOR's APPROACH TO SECTIONAL TITLE LAW COMPLIANCE:

During my engagements with Angor Property Specialists, I was informed that: • Angor only provides documents if the trustees grant permission—even when owners have a legal right to access them. • Angor does not proactively follow the requirements of the STSMA but instead follows trustee instructions, regardless of whether those instructions align with legal obligations. • Owners may need to escalate disputes to CSOS or take legal action just to obtain basic scheme records that should be readily available under sectional title law.

What Owners Should Consider When Selecting a Managing Agent:

A sectional title managing agent should independently ensure compliance with the STSMA rather than merely acting on trustee instructions. In my experience, Angor Property Specialists DOES NOT MEET THIS STANDARD.

For sectional title owners evaluating a managing agent, consider the following: • Does the managing agent provide scheme documents upon legal request, or do they require trustee approval first? • Does the agent ensure financial and governance transparency for all owners, or do they only provide selective disclosure? • Does the agent act in compliance with the STSMA and PMRs, or does it require legal escalation before complying?

Based on my experience, ANGOR Property Specialists DOES NOT PROACTIVELY UPHOLD TRANSPARENCY, and owners engaging with them should be prepared for potential difficulties in accessing legally required information.

NEXT STEPS:

Due to the ongoing refusal of Angor Property Specialists to provide legally mandated records, I need to open a formal CSOS complaint to enforce compliance. No sectional title owner should have to resort to dispute resolution simply to obtain governance documents that they are legally entitled to access.

For those considering Angor Property Specialists as a managing agent, I STRONGLY ENCOURAGE CAREFUL EVALUATION OF WHETHER THE FIRM ALIGNS WITH YOUR EXPECTATIONS FOR LEGAL COMPLIANCE, TRANSPARENCY, AND OWNER ENGAGEMENT.

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