SN
Seosen N
1 reviews | Active since Oct 2018
09 Feb 2022, 21:16
Poor poor service
If I could give this buisness a zero, I would. I've been dealing with Wallace and sne. I have been trying to get help on my gate remote for 2 weeks. This is also not the first time every time we have a query, either no one responds or the response solutions in does not work.
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Angor Property Specialists - Property Management's replyOfficial
11 Feb 2022, 08:59We confirm that accepting remotes for programming was changed by the HOA without any prior notification to the Body Corporate. Trustees discussed this matter at a meeting held on 09 Feb 2022 and it was resolved that the HOA should consider alternative solutions. In addition the following temporary measures have been circulated to all owners.
- Residents are advised that the procedure of leaving remotes at the gate is on hold till further notice;
- Residents with remotes that need to be programmed must drop them at unit 83 between 18h30 and 19h30 on Mondays or Wednesdays, excluding public holidays;
- Remotes must be put in an envelope clearly marked with resident name, unit number, cell number and date when remote is left at unit 83;
- Remotes dropped on Mondays will be ready for collection on Wednesdays and remotes dropped on Wednesdays will be available for collection on Mondays.
Angor Property Specialists - Property Management's reply11 Feb 2022, 08:59
Official
We confirm that accepting remotes for programming was changed by the HOA without any prior notification to the Body Corporate. Trustees discussed this matter at a meeting held on 09 Feb 2022 and it was resolved that the HOA should consider alternative solutions. In addition the following temporary measures have been circulated to all owners.
- Residents are advised that the procedure of leaving remotes at the gate is on hold till further notice;
- Residents with remotes that need to be programmed must drop them at unit 83 between 18h30 and 19h30 on Mondays or Wednesdays, excluding public holidays;
- Remotes must be put in an envelope clearly marked with resident name, unit number, cell number and date when remote is left at unit 83;
- Remotes dropped on Mondays will be ready for collection on Wednesdays and remotes dropped on Wednesdays will be available for collection on Mondays.