RB
Roxcal B
1 reviews | Active since Jan 2017
04 Feb 2021, 08:15
Pathetic service from Angor
poor service and unresolved matters from 3 years ago continue with Angor
Helpful (0)
Replies (2)0
Replies (2)Angor Property Specialists - Property Management's replyOfficial
04 Feb 2021, 12:44ANGOR is known for exceptional client service and we regret to hear that you have had a negative experience. ANGOR acts on Trustee instruction and therefore are only able to provide the service after receiving Trustee approval. We established the resultant damage you suffered was an insurance claim and therefore has to follow the insurance process. You were contacted to complete an insurance claim form to initiate the claims process and we are still awaiting the completed documentation, further delaying the process. Once the completed claim form is received, ANGOR will instruct the contractor to carry out the repairs.
Angor Property Specialists - Property Management's reply04 Feb 2021, 12:44
Official
ANGOR is known for exceptional client service and we regret to hear that you have had a negative experience. ANGOR acts on Trustee instruction and therefore are only able to provide the service after receiving Trustee approval. We established the resultant damage you suffered was an insurance claim and therefore has to follow the insurance process. You were contacted to complete an insurance claim form to initiate the claims process and we are still awaiting the completed documentation, further delaying the process. Once the completed claim form is received, ANGOR will instruct the contractor to carry out the repairs.
RB
Roxcal B's updateReviewer Update
04 Feb 2021, 13:15I really don’t know what you mean by this as the claim form was completed long ago and returned to you guys
RB
Roxcal B's update04 Feb 2021, 13:15
Reviewer Update
I really don’t know what you mean by this as the claim form was completed long ago and returned to you guys
