nC
natalie C

1 reviews | Active since Aug 2011

03 May 2016, 07:10

PATHETIC SERVICE

Angor have a cheek to call me a "valued customer" when they need me to make payments every month for levies, however i requested that light bulbs by my front door as well as my carport needed to be changed as it is not my responsibility when it burns out. i leave at 5 in the morning and I am in complete darkness when i walk to my car. I reported this last month already and nothing has been done only excuses from everyone. HOW HARD IS IT TO CHANGE A LIGHT BULB. I pay so much of money to these people every month for the maintenance and what ever else and this is the type of horrible *********** service i receive. If my request is not sorted out this week, as i have begged 5 times already, then please expect to see a letter from my lawyer.

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Replies (2)
Angor Property Specialists - Property Management
Angor Property Specialists - Property Management's reply03 May 2016, 13:52
Official

Thank you for raising your query on Hello Peter.

As your managing agent, ANGOR is responsible for managing the finances of the complex. 

The matters which you raised are not part of our portfolio and we have forwarded your enquiry to the trustees, who will investigate on your behalf. We will follow up with the Security Service and the Garden Service tomorrow and will report back to you tomorrow.

nC
natalie C's update05 May 2016, 08:00
Reviewer Update
My problem was eventually sorted out and Madeleine kept me informed and updated through out the process