NM
Natasha M
1 reviews | Active since Mar 2017
30 Aug 2022, 12:40
Pathetic
Pathetic service - do not sort out complains, do not reply on any mails, whatts apps, smsse or telephone calls. Wallace suppose to be our complex manager - useless.
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Replies (1)
Angor Property Specialists - Property Management's replyOfficial
31 Aug 2022, 14:24Thank you for contacting us via Hello Peter.
We note that the problem with your geyser was reported to our 24-hour call centre on Saturday whereby a contractor was despatched, a quote was provided to the board of Trustees on Monday 29 August 2022.
The Trustees declined the original quote and appointed a different service provider on the 30 August 2022. The contractor was scheduled to attend to the geyser at 8am on 30 August 2022. You were informed of the change in service provider on 29 August 2022.
Angor Property Specialists - Property Management's reply31 Aug 2022, 14:24
Official
Thank you for contacting us via Hello Peter.
We note that the problem with your geyser was reported to our 24-hour call centre on Saturday whereby a contractor was despatched, a quote was provided to the board of Trustees on Monday 29 August 2022.
The Trustees declined the original quote and appointed a different service provider on the 30 August 2022. The contractor was scheduled to attend to the geyser at 8am on 30 August 2022. You were informed of the change in service provider on 29 August 2022.