KD
Kim D
1 reviews | Active since Oct 2020
17 Aug 2021, 09:51
Obstructive, Unresponsive Unprofessional service delivered by Estate Manager and ANGOR employee services
The appointed Estate Manager and Angor employees and service provided by ANGOR is unresponsive, unprofessional wholly inappropriate in terms of the salary paid by the body corporate and what has been delivered to date. The turnaround time is in excess of a month for any legitimate query. I hold all evidence of emails should ANGOR want to respond. There has been no response to date and Estate Manager is not reachable on mobile phone or via email. Shocking, Shocking behaviour from Estate Manager and Angor employees.
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Angor Property Specialists - Property Management's replyOfficial
17 Aug 2021, 19:42As a service provider ANGOR provides a financial and administrative back office function to the Scheme and Trustees. Any other appointed service provider, such as an Estate Manager, is not appointed by ANGOR but is selected and appointed by the Trustees and as such reports directly to the Trustees. The ANGOR Portfolio Specialist was recently placed on lengthy medical leave and has recently returned to resume her function. While ANGOR cannot answer for any delays or lack of responses by the Estate Manager, you are very welcome to forward your correspondence to the management team at ANGOR, where we will endeavour to assist where possible or provide you with suggested solutions.
Angor Property Specialists - Property Management's reply17 Aug 2021, 19:42
Official
As a service provider ANGOR provides a financial and administrative back office function to the Scheme and Trustees. Any other appointed service provider, such as an Estate Manager, is not appointed by ANGOR but is selected and appointed by the Trustees and as such reports directly to the Trustees. The ANGOR Portfolio Specialist was recently placed on lengthy medical leave and has recently returned to resume her function. While ANGOR cannot answer for any delays or lack of responses by the Estate Manager, you are very welcome to forward your correspondence to the management team at ANGOR, where we will endeavour to assist where possible or provide you with suggested solutions.