1 reviews | Active since Mar 2016
NO CUSTOMER SERVICES AT ALL
<p>i have send queries about communal signal issue we are having at Emfuleni Heights in Fleurhof, but haven't heard anything positive from Angor they keep on promising that they will send someone from Ellies since Tuesday but till date there has been nothing.</p>
Your query was raised with us on Monday 19 September 2016 and we immediately contacted Ellies and requested they go out to have a look at the communal dish.
We followed up with Ellies on Tuesday morning and they advised that there was a misunderstanding on their side and they would send someone out to attend to the matter. When following up on Tuesday afternoon, they advised that their schedule for the day was full and they would go to Emfuleni Heights on Wednesday 21 September 2016.
We followed up again this morning, Thursday 22 September 2016, and they advised that the communal dish was faulty and had been fixed. They informed us that any further problems would be internal. We have written to the two owners affected (of which you were one) and advised them of the above. We gave them the option of arranging to have a technician attend to any problem or offered to appoint a technician at their cost. We believe we have reacted quickly to assist you and now await feedback from yourself and the other owner affected.
Your query was raised with us on Monday 19 September 2016 and we immediately contacted Ellies and requested they go out to have a look at the communal dish.
We followed up with Ellies on Tuesday morning and they advised that there was a misunderstanding on their side and they would send someone out to attend to the matter. When following up on Tuesday afternoon, they advised that their schedule for the day was full and they would go to Emfuleni Heights on Wednesday 21 September 2016.
We followed up again this morning, Thursday 22 September 2016, and they advised that the communal dish was faulty and had been fixed. They informed us that any further problems would be internal. We have written to the two owners affected (of which you were one) and advised them of the above. We gave them the option of arranging to have a technician attend to any problem or offered to appoint a technician at their cost. We believe we have reacted quickly to assist you and now await feedback from yourself and the other owner affected.