1 reviews | Active since Feb 2018
Never use this company to manage your property.
I rented out my apartment from Angor for 1 year... the initial setup went fine but as soon as they were signed up and receiving my money everything changed.
In short I will never ever recommend this agency to anyone. Response rates from the agent are little to none, promises are made with zero action. It takes over a month to get any help or service done...and to top it all they lost a set of keys for my flat once handing over to the new company. I would say this is basics for being a property rental agency and absolutely shocking that this happened. I now have to change the locks on my flat for safety purposes.
Absolutely stunned, speechless. Never again. Shocking....
Thank you for bringing your experience and concerns to our attention.
We apologise on behalf of the agent for the response rate experienced. We will address the issue with the agent concerned.
The agent’s role is to locate and vet tenants for units. The management of the rental is then passed to the rental management team. Communication with the rental management team is noted on our system, and queries are followed up and resolved. According to our records, all queries raised with the rental management team regarding this property were resolved. We apologise if an issue was not passed between the agent and the rental management team for prompt resolution.
With regards to the keys for your unit, we apologise for the frustration experienced. We have communicated with the agent concerned, who will return the keys to our offices this week. As discussed with you, the keys will be returned as soon as possible.
Thank you for bringing your experience and concerns to our attention.
We apologise on behalf of the agent for the response rate experienced. We will address the issue with the agent concerned.
The agent’s role is to locate and vet tenants for units. The management of the rental is then passed to the rental management team. Communication with the rental management team is noted on our system, and queries are followed up and resolved. According to our records, all queries raised with the rental management team regarding this property were resolved. We apologise if an issue was not passed between the agent and the rental management team for prompt resolution.
With regards to the keys for your unit, we apologise for the frustration experienced. We have communicated with the agent concerned, who will return the keys to our offices this week. As discussed with you, the keys will be returned as soon as possible.