Kudos to Sydney Monare at Angor

We paid our levy into the incorrect levy account and when we sent the request to our managing agent of our complex Jurinda Lourens at Angor she just responded and said the account is closed and we must contact our bank to reverse the payment. The bank then requested that we send proof that the account is closed which we requested from Jurinda Lourens to send proof that the account was closed and she just ignored our request.

We then contacted the Angor help desk and Sydney Monare actually took the time to assist us and we finally got the payment allocated to the correct account. Kudos to Sydney Monare and I hope Jurinda Lourens can be as helpfull as Syndey in the future.